The privacy of your information is sacred to us
Your information is safe with us. We do not pry, spy, or pass on any information about your use or presence on our site.
For a full detail of our privacy protections, please see below.
Essentially, we gather no personally identifiable information on such users. We only retain anonymous site statistics so that we can better understand user behavior in general on our website.
Effective Wednesday, March 26, 2008
Identity of the Website Administrators
1617 Glatt Street
Eureka, CA 95503
Our Web server automatically recognizes . . .
For each visitor to our Web page, our Web server automatically recognizes only the IP address supplied by the end-user's Internet Service Provider.
Information we collect
We collect the e-mail addresses of those who communicate with us via e-mail,
aggregate information on what pages consumers access or visit, user-specific
information on what pages consumers access or visit, information volunteered by
the consumer, such as survey information and/or site registrations, but no
personal information on consumers who browse our Website.
The information we collect is used to improve the content of our Website.
We do not set any cookies.
If you do not want to receive e-mail from us in the future . . . .
If you do not want to receive e-mail from us in the future, please let us know by or clicking the "opt out" link at the bottom of any emailing you may receive from us. However, we reserve the right to communicate via email, including sales-oriented broadcasts, to currently active clients. Currently active clients should expect to receive a newsletter from us occasionally.
If you supply us with your postal address on-line . . .
If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
If you supply us with your phone number on-line . . .
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will post the policy changes to
our Web site to notify you of these changes and we will use for these new
purposes only data collected from the time of the policy change forward. If you
are concerned about how your information is used, you should check back at our
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, including:
- unique identifier information (e.g., customer number or password) that we maintain
- transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain
- contact information (e.g., name, address, phone number) that we maintain
Consumers can access this information by e-mail us at the above address, write to us at the above address, writing to us at the above address.
Upon request we offer visitors the ability to . . .
Upon request we offer visitors the ability to have inaccuracies corrected in
contact information, unique identifiers, transaction information.
Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.
Security of Sensitive Information
When we transfer and receive sensitive information such as financial
information, we redirect visitors to a secure server and will notify visitors
through every means available to the browser you are using,
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact:
- Web Merchant Services at the above addresses or phone number,
- The DMA's Committee on Ethical Business Practices at
- State or local chapters of the Better Business Bureau
- State or local consumer protection office
- The Federal Trade Commission
- by phone at 202.FTC-HELP (202.382.4357)
- electronically at http://www.ftc.gov/ftc/complaint.htm
Our experience with Web Merchant Services has been very good. We've
been using their services for several years now. The prices are
reasonable, and the service is great. Calls are answered promptly,
and concerns are listened to and handled professionally. We
recommend them to everyone.
- Keep more of what you earn:
- See our whitepaper (.pdf)
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- Phone Support 9 AM to 7 PM
- Email Support 9 AM to 10 PM
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Our server monitoring systems will alert us within five minutes if there is any issue with our servers.